Table Of Content
Contact your phone company directly for rates, your phone company will charge you directly for calls made to the ship. When calling, please include guest name and stateroom number to ensure quick delivery. Variety is the spice of life, especially when it comes to evenings when you want an extra memorable dining experience.
Princess Cruises – Contact a Ship
Cruise line passengers get relief after being denied embarkation - CBS News
Cruise line passengers get relief after being denied embarkation.
Posted: Fri, 16 Jun 2023 07:00:00 GMT [source]
Raise the stakes and even place wagers on sporting events with the Ocean® Sportsbook feature. Go to the MedallionClass® app, and under your OceanProfile select the “accessibility & dietary requirements” tab. Dietary restrictions and food allergies can be added here or sent to There are plenty of casual dining options in the World Fresh Marketplace, The Eatery, Horizon Court, International Café, and at our top deck grill, pizzeria and ice cream bar.
Princess Cruise Lines mailing address
Incidents may be reported at any time by dialing the Purser’s Desk. Missing persons or criminal activity may also be reported to the on board Security Department by dialing the Purser’s Desk. Any situations requiring medical assistance can be reported to the Medical Department at any time by dialing 911 or through the Purser’s Desk. Princess makes your birthday, wedding, honeymoon, anniversary or renewal of vows even more memorable. When you’re onboard a cruise with Princess, you’re surrounded by warm, caring people dedicated to making each day a celebration. And for those times in your life that are special, we’ve created a collection of memorable celebration experiences to help you savor those moments for years and years to come.
Communication Services
Please keep all receipts for submission and contact your travel plan administrator for assistance. After hours support is available in the event of “en route” delays. These calls will be routed to our customer service centers in Australia or the United Kingdom, subject to the time of call. Our representatives will record your new flight information into your booking record.
We respond to all correspondence from our guests as quickly as possible.
Get Ready for Your Princess® Cruise
In fact, we offer an open house event on embarkation day for loved ones to take a peek at all the fun. For the safety and security of our young guests, we only allow adults in our centers who have children participating in the program. If the center is full, we may ask parents to come back at another time. Friends and family often travel together, so this is a common concern. The first thing to do is to call PRINCESS or your travel consultant to link your group’s reservations. Secondly, be sure to use our Princess@Sea app to communicate on board via text messaging for supreme convenience.
Ships & Experience
Visit Cruise Personalizer® to indicate your dietary preferences. Together, Princess' unique combination of gracious dining staff, fine continental cuisine and new friends make every meal on board a memorable occasion. Experience a variety of dining options and nightlife on board a Princess cruise. Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin.
Those paying by traveler's checks or cash will be required to leave a cash deposit with the Guest Services staff at the beginning of the cruise. Full suite guests and Elite Captain’s Circle members also enjoy complimentary laundry and professional cleaning service, except for same day service, which carries a charge. The health and well-being of our guests and crew is our highest priority. And there are several measures that meet or exceed standards set by the US Centers for Disease Control and Prevention which are currently in place to prevent and contain illnesses on our ships. Stateroom Smoking Policy Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies.
What if I am not satisfied and don’t want to pay the Crew Appreciation? Princess Cruises is a member of ABTA, (membership number V8764) which means you have the benefit of ABTA’s assistance and Code of Conduct. You can use ABTA's approved Alternative Dispute Resolution (ADR) process if you have a complaint that is not resolved. For more information please see Our cruise holidays are ATOL protected (No. 6294). We appreciate your patience in affording us the time to respond to your request. Due to the large volume of messages we are receiving, it may take us longer than usual to respond.
For your family to call you, you'd have to be in your cabin waiting by the phone. Then, you can use whatever method you have available, like wifi calling, and get back to the family. Try calling Princess, as I recall each ship has a direct phone number. Callers may reach the ship by using the international operator and providing the ship's name, ocean code and telephone number as listed below. Phone and fax numbers vary depending on your ship and the actual region.
For more information on what might be available on your specific voyage, please feel free to contact Princess Guest Services prior to your voyage, or Guest Services once onboard. Princess offers closed-captioning whenever available from our media providers. Please be advised that some international channels do not offer this feature even though it is standard for US channels. Onboard theaters are equipped with assistive listening devices and they can be provided on request. If you feel ill during your voyage, please immediately report to the medical center.
We offer live satellite reception of many popular networks. Channel line ups availability may vary between trades based on availability. A wide array of movies and tv programs are also available on demand to watch at your convenience. A large number of live sporting and entertainment events are available across our fleet.
Alcoholic beverages that are purchased duty free from The Shops of Princess, or at ports of call, will be collected for safekeeping and delivered to the guest's stateroom on the last day of the cruise. A member of the ship's staff will be at the gangway to assist guests with the storage of their shoreside alcoholic purchases while The Shops of Princess staff will assist guests with shipboard alcoholic purchases. Designated Smoking Areas Clearly marked “Designated Smoking Areas” are available on board and include a sufficient number of ashtrays that are emptied regularly. Generally, these areas include cigar lounges, a section of the nightclub, as well as a portion of the open decks. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. The Casino will also have one or more non-smoking nights (6 pm to closing), depending on length of voyage.
Could be in all the info with your personalizer or your boarding pass. 2Members are eligible for a higher tier level on the next cruise following completion of necessary cruises and/or cruise days. Only cruises taken on Princess® and P&O Australia count toward the Princess Captain’s Circle Program. Specializing in ocean, river, ultra-luxury, small ship and expedition cruises. If you choose to, you can continue to use the existing MedallionClass® app on your upcoming cruise (until February 1, 2024).
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